Support

How do I accept a card payment?

Open a visit, tap Checkout, and follow the on-screen prompts. SalonAmigo uses Tap to Pay on iPhone — hold the customer's card or phone near the top of your device to complete the payment. No extra hardware is required.

How do I set up Tap to Pay on my iPhone?

Go to Settings → Terminal Setup in the app and register your device. Your salon location must be connected to Stripe first; if you see a prompt about a missing Stripe location, finish Connect onboarding in the web portal.

How do I issue a refund?

Open the visit in your history and select the payment. Refunds are processed back to the original card and appear in your Stripe dashboard.

I forgot my password or can't sign in.

Email support@salonamigo.com from the address on your account and we'll help you regain access.

How do I stop appointment reminder texts?

Reply STOP to any reminder message. Reply HELP or email us for assistance.